Management Responsibility
AIM:
The aim is to specify the responsibilities and authority of personnel, as they apply to quality. All relevant personnel should understand these responsibilities.

Quality Policy
The mangement respresentative defines the quality policy and quality objectives and are included in the quality system manual after approval from partner. All employees are explained and advised on the same on joining the office or during training. The quality policy objectives are displayed at prominent locaitons in English and local language, also it is ensured that every one has understood, implemented and maintained the same at all levels of the organization.

"It is our commitment to achieve customer satisfaction by providing reliable products & excellent services as per customer requirements in time by continous improvement at all levels with committed and motivated workforce."

Quality Objectives
To establish and monitor quality system
To ensure timely delivery
To provide efficient customer support service
To enrich the competence of the staff members at all levels by continues training and involvement.